Terms of service

Last updated: 14 July 2026

These Terms and Conditions apply to your use of the PR Suite website, products, tools, templates, downloads, services and any purchase made through PR Suite.

By using this website, placing an order, purchasing a product or service, completing a briefing form, booking a call, downloading a product or otherwise working with PR Suite, you agree to these Terms and Conditions.

Please read them carefully before purchasing.

1. About PR Suite

PR Suite is a sole trader business operating in England and Wales under the trading name PR Suite.

Website: prsuite.co
Email: hello@prsuite.co

Business correspondence address:
PR Suite
52 New Kent Road
London
SE1 6FW
United Kingdom

In these Terms, "PR Suite", "we", "us" and "our" means PR Suite. "You" and "your" means the person, business, organisation or other entity using the website, purchasing from us or receiving our products or services.

2. Who these Terms apply to

These Terms apply to:

  • visitors to the PR Suite website
  • customers purchasing digital products, templates, tools or resources
  • customers purchasing bespoke services, including PR Playbook and Campaign LAB
  • customers submitting briefing forms, enquiries or project information
  • businesses, agencies, freelancers, consultants, founders, teams and individual purchasers

Some rights apply only to consumers. A consumer is an individual acting for purposes mainly outside their trade, business, craft or profession.

If you purchase on behalf of a business, agency, company, client, employer or organisation, you confirm that you have authority to do so and that the purchase is made for business purposes.

3. Website use

You agree to use the website lawfully and responsibly.

You must not:

  • misuse the website
  • attempt to gain unauthorised access to the website, systems or customer areas
  • copy, scrape, reproduce or extract website content without permission
  • interfere with the security, functionality or availability of the website
  • use the website or PR Suite materials to create a competing product, service, toolkit, course, template library or training resource
  • use our content in a way that infringes our rights or the rights of others

We may suspend, restrict or block access to the website, products or services where we reasonably believe these Terms have been breached.

4. Products and services

PR Suite provides PR strategy, services, templates, tools, resources and related digital products.

Our products and services may include:

  • downloadable PR tools, templates and resources
  • digital products and guides
  • PR Playbook
  • Campaign LAB
  • bespoke strategy, planning, campaign or consultancy services
  • briefing forms, calls, presentations, spreadsheets, documents and supporting materials

The exact scope of each product or service is set out on the relevant product page, service page, proposal, invoice, order confirmation or agreed written scope.

5. Product descriptions

We take reasonable care to describe products and services accurately.

Product images, previews, mock-ups, screenshots or examples are for illustration only. The final product or service may vary depending on the product purchased, the information you provide, your business context and the agreed scope.

For bespoke services, outputs are tailored using the information available at the time of delivery. PR Suite is not responsible for gaps, inaccuracies or limitations caused by incomplete, inaccurate, unclear, outdated or withheld information provided by you.

6. Orders and contract formation

When you place an order, submit payment, approve a proposal or confirm a service in writing, you make an offer to purchase the relevant product or service.

A contract is formed when we accept your order. Acceptance may happen when:

  • payment is confirmed
  • an order confirmation is sent
  • a product download or access link is provided
  • we confirm a service booking
  • we confirm acceptance of a proposal or project in writing

We reserve the right to refuse or cancel an order where:

  • payment has not been received
  • there is an error in the product, price or description
  • the product or service is unavailable
  • the order appears fraudulent, unlawful or inappropriate
  • we are unable to deliver the service within the required timeframe
  • you have breached these Terms or another agreement with us
  • the requested work falls outside our expertise, ethics, risk tolerance or business model

Where we cancel an order after payment and no work has started or product access has been provided, we will provide an appropriate refund unless we are entitled to retain payment under these Terms or applicable law.

7. Prices and payment

Prices are shown in pounds sterling.

The price payable for a product or service is the price shown at checkout, on the product page, in the proposal, on the invoice or otherwise confirmed in writing.

Any applicable taxes, charges or fees will be shown where required before purchase.

Payment is required in full at checkout unless we agree otherwise in writing.

For bespoke services, we may require payment upfront, staged payments, deposits or payment by invoice. Payment terms will be set out in the relevant proposal, invoice or written agreement.

You are responsible for ensuring payment details are accurate and authorised.

If payment fails, is reversed, disputed or charged back without valid reason, we may suspend access to products or services, pause work, cancel delivery and recover reasonable costs, fees and losses incurred.

8. Digital products, downloads and templates

Digital products may include templates, guides, toolkits, spreadsheets, prompt libraries, trackers, documents, workbooks, training materials or other downloadable resources.

Unless stated otherwise, digital products are provided for your own internal business, professional or client-service use.

You may:

  • use the product for your own business or professional work
  • adapt templates for your own internal use
  • use outputs created from the product in your own work
  • use templates to support client work where you are the person or business delivering that work

You must not:

  • resell, redistribute, share, publish or give away the product
  • upload the product to public websites, marketplaces, shared drives or template libraries
  • claim the product as your own original product
  • sell, license or package the product as a standalone resource
  • use the product to create a competing template, toolkit, course, subscription, product library or training offer
  • share editable files with clients, customers, students, members, subscribers or third parties unless expressly permitted
  • remove PR Suite copyright, branding, notices or ownership information where included
  • use PR Suite materials to train, fine-tune or develop an AI model, product, system or competing service

Agency and enterprise use

Unless expressly agreed in writing, each purchase is for use by the purchasing individual, business or immediate team only.

Agencies, consultancies, freelancers and in-house teams may use PR Suite materials to support their own work or agreed client-service work, but must not:

  • upload PR Suite materials to agency-wide, company-wide or network-wide systems
  • share PR Suite materials across multiple offices, departments, markets or group companies
  • add PR Suite materials to internal resource libraries, training libraries, knowledge hubs, intranets or shared drives for wider use
  • distribute editable PR Suite files to clients, colleagues, contractors, students, members, subscribers or third parties
  • use PR Suite materials as the basis for internal agency training, commercial workshops, client-facing toolkits, proprietary methods or agency-owned templates
  • use PR Suite materials to create, improve or supply a competing product, service, template, course, toolkit, subscription, resource library or training offer

Enterprise, multi-user, agency-wide or network-wide use requires prior written permission from PR Suite and may require a separate licence fee.

Digital product access may be provided by download, email, customer account, third-party platform or other access method.

You are responsible for downloading and saving digital products promptly. We do not guarantee indefinite access to download links, customer accounts or third-party platforms.

9. Digital product refunds and cancellation

Digital products are normally available for immediate access or download.

Where you are a consumer and you purchase digital content, you may have a 14-day cancellation right unless you expressly agree to immediate access or download and acknowledge that you will lose that cancellation right once access or download begins.

By purchasing a digital product and accessing or downloading it immediately, you agree that supply begins immediately and acknowledge that you may lose your 14-day cancellation right once access or download begins.

This does not affect any legal rights you may have if a digital product is faulty, not as described or not provided with reasonable care.

For business customers, digital product purchases are final once access or download has been provided, unless we agree otherwise in writing or applicable law requires otherwise.

10. Bespoke services

Bespoke services are tailored services created using the information you provide. They may include strategy work, planning, campaign development, consultancy, presentations, documents, spreadsheets, recommendations, calls and related materials.

Bespoke services may include PR Playbook, Campaign LAB or other services agreed in writing.

Unless expressly agreed in writing, bespoke services do not include:

  • ongoing PR management
  • campaign execution
  • press office management
  • media outreach
  • journalist pitching
  • follow-ups
  • media monitoring
  • guaranteed media coverage
  • guaranteed sales, leads, traffic or commercial results
  • influencer outreach or management
  • paid media planning or buying
  • event production
  • photography, filming, design, creative production or asset creation
  • legal, financial, regulatory or compliance advice
  • crisis management
  • unlimited revisions
  • work outside the agreed scope

Any additional work must be agreed separately and may be charged separately.

11. PR Playbook Service Terms

These PR Playbook Service Terms apply when you purchase PR Playbook.

PR Playbook is a bespoke strategic PR planning product. It is designed to provide strategic direction, structure and tools to help you plan PR activity across a 12-month period.

PR Playbook is not a PR execution service.

11.1 What PR Playbook includes

Unless otherwise agreed in writing, PR Playbook includes:

  • a briefing form
  • a 30-minute online briefing call
  • development of your bespoke PR Playbook
  • a PDF strategy deck
  • a 12-month PR Planner spreadsheet in Microsoft Excel, also usable in Google Sheets
  • a 60-minute online handover call

The PR Playbook strategy deck may include:

  • PR Foundation
  • strategic direction
  • messaging foundation
  • audience and media focus
  • priority themes
  • four anchor PR moments
  • immediate next steps

The PR Planner may include:

  • 12-month PR calendar
  • pitch bank
  • Media Targets template
  • outreach tracker
  • coverage tracker
  • campaign planner

The exact structure may vary where needed to suit the information available, your business context and the strategic recommendations made.

11.2 What PR Playbook does not include

PR Playbook does not include:

  • media outreach
  • journalist pitching
  • media follow-ups
  • guaranteed press coverage
  • journalist contact lists
  • supplied media databases
  • campaign execution
  • press release writing unless expressly agreed
  • ongoing PR consultancy
  • ongoing implementation support
  • legal or regulatory clearance
  • unlimited changes or revisions

The Media Targets template is a planning structure. It is not a supplied journalist contact list or media database.

11.3 Your briefing form and call

You must complete the briefing form before your briefing call.

You are responsible for providing complete, accurate and relevant information. This includes information about your business, audience, goals, launches, key dates, spokespeople, assets, sensitivities, existing materials and any information needed to develop the Playbook.

If information is missing, incomplete, inaccurate, unclear or delayed, we may pause the project, extend delivery timings, request clarification or limit the recommendations we are able to provide.

11.4 Delivery timing

PR Suite aims to deliver PR Playbook within 14 business days once:

  • your briefing form has been completed
  • your briefing call has taken place
  • we have received the information reasonably needed to begin work
  • payment has been received in full

Business days exclude weekends and UK bank holidays.

Delivery timings are estimates and time for delivery is not of the essence.

Delivery may be delayed by client delay, missing information, changed scope, illness, emergency, technical issues, platform issues, supplier issues or circumstances outside PR Suite's reasonable control.

11.5 Handover call

The handover call is designed to walk you through the completed PR Playbook and help you understand how to use it.

You are responsible for booking and attending the handover call within a reasonable time after we provide the booking link.

If you do not book or attend the handover call within 30 days of being invited to do so, we may treat the service as delivered and complete.

11.6 Changes and revisions

PR Playbook is developed as a bespoke strategic output based on your completed briefing form and briefing call.

Unless expressly agreed in writing, PR Playbook does not include unlimited revisions or ongoing amendment rounds.

We may correct clear factual errors brought to our attention within 7 days of delivery, provided the correction relates to information supplied before work began.

Changes requested because your business, plans, dates, priorities, messaging, positioning, products, services or preferences have changed after the briefing stage may be treated as additional work and charged separately.

12. Campaign LAB Service Terms

These Campaign LAB Service Terms apply when you purchase Campaign LAB.

Campaign LAB is a bespoke campaign strategy and activation planning service. It helps shape the strategic direction, creative route and activation blueprint for a defined campaign, launch, moment or business objective.

Campaign LAB is a planning and strategy service. It is not an execution service unless expressly agreed in writing.

12.1 Scope

The exact scope of Campaign LAB will be set out in the relevant proposal, order confirmation, invoice or written agreement.

Depending on the agreed scope, Campaign LAB may include:

  • briefing form or briefing process
  • briefing call
  • campaign objective and strategic direction
  • audience and insight development
  • campaign idea or concept territory
  • campaign messaging
  • PR hook and media angles
  • activation route
  • channel and asset recommendations
  • rollout planning
  • measurement framework
  • handover call

12.2 What Campaign LAB does not include

Unless expressly agreed in writing, Campaign LAB does not include:

  • campaign execution
  • media outreach
  • journalist pitching
  • influencer outreach or negotiation
  • paid media buying
  • event production
  • partnership procurement
  • celebrity, creator or ambassador management
  • creative production
  • design, photography, filming or editing
  • legal clearance
  • regulatory approval
  • consumer research or paid data sources
  • supplier management
  • guaranteed coverage, engagement, sales, leads, footfall, traffic or campaign performance

12.3 Delivery

Delivery timings for Campaign LAB will depend on the agreed scope, complexity, feedback timings and information provided.

Any delivery dates are estimates unless expressly confirmed as fixed in writing.

Client delays, missing information, changes in scope, delayed feedback, unavailable stakeholders or changed requirements may affect delivery timings and may result in additional fees.

13. Client responsibilities

You are responsible for:

  • providing accurate, complete and timely information
  • confirming that you have the right to share any materials, documents, links, data, images, brand assets or third-party information provided to PR Suite
  • checking all factual claims, statistics, product claims, substantiation, legal statements, regulatory statements and compliance-sensitive wording before using any PR Suite output externally
  • reviewing outputs before publishing, pitching, sharing or acting on them
  • making final decisions about implementation
  • securing any legal, regulatory, medical, financial, technical or compliance approvals needed
  • managing your own media relationships, outreach, execution and publication unless otherwise agreed
  • ensuring your use of PR Suite outputs complies with applicable laws, industry rules, platform rules and internal policies

You must not provide unlawful, confidential, sensitive, infringing, defamatory, misleading or unauthorised materials.

You must not provide special category personal data unless it is strictly necessary for the agreed service and you have the right to share it.

14. Strategic advice and no guarantees

PR Suite provides strategic PR, communications and campaign planning support.

PR Suite does not guarantee:

  • media coverage
  • journalist interest
  • publication
  • backlinks
  • broadcast interest
  • creator participation
  • campaign performance
  • awards success
  • speaking opportunities
  • sales
  • leads
  • traffic
  • social engagement
  • audience response
  • reputation change
  • commercial outcomes

PR and communications outcomes depend on many factors outside our control, including news agendas, journalist decisions, market conditions, timing, competition, audience response, budget, assets, implementation quality, product quality, brand reputation and wider business activity.

You are responsible for how you use, adapt, approve and implement any PR Suite output.

15. Reviews, changes and additional work

Any work outside the agreed product or service scope is additional work.

Additional work may include:

  • extra calls
  • additional strategy development
  • changes after approval
  • changes caused by new information
  • rewriting because your brief has changed
  • additional campaign routes
  • execution support
  • media outreach
  • press release drafting
  • pitch drafting
  • new templates or documents
  • urgent turnaround requests
  • work required because information provided was incomplete, inaccurate or late

Additional work must be agreed in writing and may be charged separately.

We are not required to begin additional work until fees, scope and timing have been agreed.

16. Calls, bookings and attendance

Where a product or service includes calls, calls are provided online unless agreed otherwise.

You are responsible for booking calls using the link provided and attending at the agreed time.

If you need to reschedule, you should provide as much notice as possible.

If you miss a call, arrive late or do not provide reasonable notice, we may treat the call as used or require an additional fee to reschedule.

Calls are not automatically extended if you arrive late.

We may record calls for note-taking, quality control or service delivery purposes where appropriate and lawful. If calls are recorded, we will tell you.

17. Refunds and cancellation for bespoke services

Bespoke services are tailored to you and your business.

For business customers, bespoke service fees are non-refundable once work has started, unless we agree otherwise in writing or applicable law requires otherwise.

For consumers, you may have a 14-day cancellation right for online purchases. If you ask us to start work during that period, you may be required to pay for work already completed before cancellation. If the service is fully performed with your prior agreement during the cancellation period, you may lose the right to cancel once the service has been completed.

Where a refund is required by law, we will provide it in accordance with applicable legal requirements.

No refund will be provided because:

  • you change your mind after work has started
  • you no longer need the service
  • your business plans change
  • you did not provide required information
  • you did not attend calls
  • you disagree with strategic recommendations
  • you expected services that were not included in the agreed scope
  • your PR, media, campaign or commercial outcomes are not what you hoped for

This does not affect any statutory rights that cannot legally be excluded.

18. Faults, issues and service concerns

If you believe a digital product is faulty, not as described or inaccessible, contact us at hello@prsuite.co with your order details and a clear explanation of the issue.

If you believe a bespoke service has not been delivered in line with the agreed scope, contact us within 7 days of delivery.

We may ask for further information so we can assess the issue.

Where appropriate, we may provide a correction, replacement, re-delivery, partial refund, full refund or other remedy depending on the circumstances and applicable law.

19. Intellectual property

All intellectual property rights in PR Suite materials remain owned by PR Suite or our licensors unless expressly agreed otherwise in writing.

This includes rights in:

  • templates
  • tools
  • frameworks
  • strategy structures
  • briefing forms
  • planners
  • trackers
  • prompt libraries
  • documents
  • presentations
  • spreadsheets
  • website copy
  • product copy
  • designs
  • processes
  • methods
  • training materials
  • examples
  • proprietary know-how

When you purchase a product or service, you receive a limited licence to use the purchased materials for your own internal business, professional or agreed client-service purposes.

You do not receive ownership of PR Suite intellectual property.

You must not copy, reproduce, publish, share, resell, sublicense, distribute, adapt into a competing product, reverse engineer, train AI systems on, or commercially exploit PR Suite materials except as expressly permitted by these Terms or agreed in writing.

20. Client materials

You retain ownership of materials you provide to PR Suite.

You grant PR Suite permission to use, review, process, adapt and refer to those materials as needed to provide the relevant product or service.

You confirm that:

  • you own or have permission to share the materials
  • our use of the materials for the service will not infringe third-party rights
  • the materials are accurate to the best of your knowledge
  • the materials are not unlawful, defamatory, misleading or inappropriate

You are responsible for keeping your own copies of materials provided to PR Suite.

21. Confidentiality

Each party agrees to keep confidential information received from the other party confidential and to use it only for the purpose of delivering or receiving the relevant product or service.

Confidential information does not include information that:

  • is already public
  • becomes public other than through breach of these Terms
  • was already known lawfully
  • is received lawfully from another source
  • must be disclosed by law, regulation, court order or authority
  • is disclosed to professional advisers, contractors or suppliers who need to know it for service delivery or business operations

PR Suite may use trusted suppliers, contractors, advisers and platforms to support delivery, provided this is done in line with our Privacy Policy and reasonable confidentiality expectations.

22. Portfolio use and testimonials

For business customers, PR Suite may refer to your business name and logo as a customer or client unless you ask us not to in writing.

We will not publish confidential materials, full strategy decks, briefing forms, commercially sensitive information or detailed case studies without your permission.

If you provide a testimonial, quote, review or feedback, you permit us to use it for marketing unless you tell us otherwise in writing.

23. AI-supported tools

PR Suite may use AI-supported tools to support internal drafting, planning, research, analysis, organisation, quality control or administrative workflows.

AI-supported tools are used to support service delivery. They do not replace human judgement, review or strategic decision-making.

You must not provide unnecessary sensitive personal information, confidential third-party information or regulated information unless it is relevant and you have the right to share it.

You must not use PR Suite materials to train, develop, fine-tune or improve a public or private AI model, tool, product, system, template generator or competing service.

24. Data protection and privacy

We process personal information in accordance with our Privacy Policy.

By using the website, purchasing from us, submitting a form, booking a call or working with PR Suite, you acknowledge that personal information may be processed as described in our Privacy Policy.

You are responsible for ensuring you have a lawful basis to provide any personal information about team members, spokespeople, reviewers, clients, partners, suppliers or other third parties.

25. Third-party platforms and tools

PR Suite may use third-party platforms and tools to operate the website, process payments, provide downloads, manage forms, schedule calls, host documents, send emails, manage analytics or deliver services.

These may include platforms such as Shopify, payment processors, email providers, form tools, scheduling tools, video call platforms, cloud storage tools, document tools and analytics providers.

We are not responsible for outages, failures, delays, changes, data loss, access restrictions or terms applied by third-party platforms outside our reasonable control.

You are responsible for ensuring you have access to any software or platform needed to use a product, such as Microsoft Excel, Google Sheets, PDF readers, document tools or other relevant software.

26. Website availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted access.

We may update, suspend, remove or change website content, products, prices, pages, links, features or availability at any time.

We are not responsible for losses caused by website downtime, technical issues, third-party platform issues or internet connectivity problems outside our reasonable control.

27. Accuracy and reliance

PR Suite materials are provided for strategic, educational, planning and business support purposes.

They are not legal, financial, tax, medical, regulatory or compliance advice.

You should seek appropriate professional advice before relying on PR Suite outputs for legal, financial, regulated, medical, health, employment, investment, tax, product claims, advertising standards, consumer protection or compliance-sensitive matters.

You are responsible for final review, approval and use of all PR Suite outputs.

28. Limitation of liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any rights that cannot legally be excluded.

PR Suite provides strategic, planning, educational, template and consultancy-based products and services. We are responsible for providing the agreed product or service with reasonable care and skill. We are not responsible for whether any specific PR, media, campaign, commercial, reputational or business outcome is achieved.

PR Suite is not liable for:

  • lack of media coverage
  • lack of journalist interest
  • lack of publication
  • lack of backlinks
  • lack of broadcast interest
  • lack of creator, influencer, partner or stakeholder participation
  • lack of sales, leads, enquiries, traffic, engagement or demand
  • failure to win awards, speaking opportunities, partnerships or investment
  • audience, customer, stakeholder, journalist or public reaction
  • changes in the news agenda, market conditions, competitor activity or platform algorithms
  • how you interpret, adapt, publish, pitch, use or implement PR Suite outputs
  • decisions made by journalists, editors, creators, platforms, customers, partners, suppliers or third parties
  • legal, regulatory, reputational, commercial or compliance issues arising from your products, services, claims, materials, approvals or implementation

For business customers, to the fullest extent permitted by law, PR Suite will not be liable for:

  • loss of profits
  • loss of revenue
  • loss of sales
  • loss of business
  • loss of business opportunity
  • loss of goodwill
  • loss of reputation
  • loss of anticipated savings
  • loss of data
  • loss of contracts
  • loss of management time
  • loss arising from launch, campaign, media, customer, stakeholder or public response
  • indirect, consequential, incidental, punitive or special loss

For business customers, PR Suite's total liability arising out of or in connection with a product, service, order, contract or these Terms is limited to the amount paid by you to PR Suite for the relevant product or service giving rise to the claim.

For consumers, PR Suite is only responsible for loss that is a direct and foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for business losses, including loss of profit, revenue, business opportunity, goodwill, reputation or anticipated savings, where products or services are used for business, professional, commercial or resale purposes.

Nothing in these Terms affects statutory rights that cannot legally be excluded.

29. Indemnity for business customers

If you are a business customer, you agree to indemnify PR Suite against losses, claims, damages, costs, expenses and liabilities arising from:

  • your breach of these Terms
  • your misuse of PR Suite materials
  • materials, information or instructions you provide
  • third-party claims relating to your products, services, claims, campaigns, content or materials
  • your use, publication, pitching, implementation or adaptation of PR Suite outputs
  • your failure to obtain legal, regulatory, internal or third-party approvals
  • your unauthorised sharing, resale, distribution or commercial exploitation of PR Suite materials

30. Force majeure

PR Suite is not responsible for failure or delay caused by circumstances outside our reasonable control.

This may include illness, emergency, bereavement, technical failure, platform outage, supplier failure, cyber incident, internet failure, strike, transport issue, fire, flood, extreme weather, pandemic, government action, legal restriction, power failure or other events outside reasonable control.

Where this happens, we may extend delivery timings, pause work, reschedule calls or cancel the affected service where necessary.

31. Suspension and termination

We may suspend or terminate access to products or services if:

  • you breach these Terms
  • payment is not received
  • payment is disputed or reversed without valid reason
  • you misuse PR Suite materials
  • you act abusively, unlawfully or inappropriately
  • you fail to provide information needed for delivery
  • you do not attend required calls
  • continuing the service would create legal, ethical, reputational, safety or operational risk

Termination does not affect rights or obligations already accrued.

Sections relating to payment, intellectual property, confidentiality, liability, restrictions on use and dispute resolution will continue after termination.

32. Changes to products, services and Terms

We may update products, services, prices, pages and these Terms from time to time.

The Terms in force at the time of your purchase will apply to that purchase unless a change is required by law or you agree otherwise.

Updated Terms will be posted on this page with a revised "Last updated" date.

33. Complaints and contact

If you have a question, issue or complaint, contact: hello@prsuite.co

Please include your name, order number where relevant and a clear description of the issue.

We aim to respond within a reasonable time.

34. International customers

PR Suite is based in England and provides products and services from a UK business perspective unless expressly agreed otherwise in writing.

If you access the website, purchase products or use services from outside the United Kingdom, you are responsible for ensuring that your access, purchase and use of PR Suite materials is lawful in your location.

PR Suite does not guarantee that its products, services, templates, tools, strategies, recommendations or materials comply with laws, regulations, media practices, advertising rules, industry codes, platform rules or professional requirements outside the United Kingdom.

For business customers, these Terms are governed by the laws of England and Wales and the courts of England and Wales will have exclusive jurisdiction.

For consumers, mandatory consumer protection rights in your country of residence may apply where they cannot legally be excluded.

35. Governing law

These Terms are governed by the laws of England and Wales.

If you are a business customer, the courts of England and Wales will have exclusive jurisdiction over any dispute arising from or in connection with these Terms, the website, products or services.

If you are a consumer, you may have the right to bring proceedings in your local courts and nothing in these Terms affects mandatory rights available to you under applicable law.